Information and Guidance
Thursday, April 2, 2020
Where to find the latest information and guidance if you need help
From Volunteering Kingston
If you’d like to refer people for support from the council, please direct them to this page: https://www.kingston.gov.uk/info/200287/health_and_wellbeing/1748/covid-19_coronavirus/2
Please see our resource bank for Covid-19: https://www.volunteeringkingston.org.uk/resources-category/covid-19/
- Best Practice for Neighbourhood Volunteer Initiatives
- Example risk assessment – National Food Service
- Example volunteer code of conduct
- Example volunteer handbook
- Guide to staying safe while helping others
- Guidelines for creating a volunteer risk assessment
- List of resources for community groups set up in response to Covid-19
- Royal Voluntary Service advice for check in and chat volunteers
- Safeguarding guide for Neighbourhood Volunteer Initiatives
- Template volunteer lone working policy
If you want a one page summary of best practice, please see here: https://www.volunteeringkingston.org.uk/wp-content/uploads/2020/03/Best-Practice-for-Neighbourhood-Volunteer-Initiatives-1.pdf
We are working on updating this all the time – it still needs some work. If there is something specific you’d like us to address please reply to this email.
Here are some other ways we can support you:
- We can provide 1-to-1 support and advice over the phone, via videoconferencing or email on all aspects of volunteering. Reply to this email to request this.
- We can let you know about local organisations and advise you on the best organisations to refer people to.
Other resources:
- The NCVO website is a great resource and all of their guidance is free for the duration of the Covid-19 outbreak.
- Covid-19 Tech Support will support you with any technical needs you have.
- Read this safeguarding factsheet for Community Volunteers.
Volunteering Kingston is here to help you with any organisational questions – and if we don’t know the answer, we’ll find out.
Email with a query or to request a phone call at any time: [email protected]
If you need help and assistance because you are suffering from COVID-19 symptoms or know of a vulnerable person, please use this link or phone 020 8547 5000.
Other useful respources:
- Local information: www.kingston.gov.uk/coronavirus
- Latest information on COVID-19 (Coronavirus): www.gov.uk/coronavirus
- NHS information on COVID-19 (Coronavirus): www.nhs.uk/coronavirus
- Q&A from Public Health England on coronavirus: https://publichealthmatters.blog.gov.uk/2020/01/23/wuhan-novel-coronavirus-what-you-need-to-know/
- The latest travel advice can be found here: www.gov.uk/guidance/travel-advice-novel-coronavirus
- Citizens Advice www.citizensadvicekingston.org.uk/corona-virus
- Connected Kingston information on how to stay well at home: www.connectedkingston.uk
- Voices of Hope - have been designated responsibility as a central food distribution point for the whole of Kingston borough, with the aim of providing support to the most vulnerable in our community. Donate here
